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No Strings Attached – Untangling Conversations About Shady Topics
Welcome to No Strings Attached, a podcast designed to inform, inspire, and occasionally entertain anyone connected to the world of window coverings.
Whether you’re a trade professional, an interior designer, a curious homeowner, or someone who simply enjoys honest stories about business and life and the pursuit of the American Dream, this show has something for you.
Each week, we rotate between four unique series—each one offering a different perspective on the window treatment industry and the experiences behind it.
Here’s what to expect:
🔧 Trading Secrets [TS]
For the trade professionals, window treatment installers, dealers, and anyone in the trenches. The series delivers trade-specific tips, real-world insights, and lessons learned from over two decades in the field. Think of it as a masterclass for hands-on experts.
🪟 We Dress Naked Windows [WDNW]
This one’s for homeowners, decorators, and design lovers. We answer common questions, debunk myths, and offer straightforward advice to help you make smart, stylish, and functional choices for your space.
💥 Blind Audacity [BA]
We pull back the curtain and go behind the window coverings business. These episodes share personal stories about risk, resilience, and the unpredictable path of entrepreneurship, from immigrant roots to industry recognition.
📘 Courage Attracts Luck [CAL]
This brand-new series is inspired by my upcoming book, Courage Attracts Luck. These episodes go deeper, sharing the wild, emotional, sometimes unbelievable stories that taught me the most. Think of it as the unplugged, unscripted audiobook… with a Brazilian twist.
The voice behind the mic? That’s me—Roger Magalhães, founder of Shades In Place & Trading Up Consulting and a proud veteran of the window covering industry.
I’ve worn a lot of hats over the years—installer, trainer, speaker, business owner—and now, podcast host and author.
This show is my way of sharing what I’ve learned, what I’ve lived, and what I’m still figuring out. No fluff, no filters—just stories and strategies that might help you on your own path.
If you like window wisdom with a Brazilian accent and the occasional bad pun… you’re definitely in the right place.
So whether you’re tuning in from a job site, your morning commute, or a sunny porch with a cup of coffee—thank you for being here. Let’s get real, get inspired, and maybe even get a little wiser (with no strings attached).
No Strings Attached – Untangling Conversations About Shady Topics
[TS] - Details Matter in the Window Fashion Industry
Send Us Your Questions & Feedback!
Episode Overview
Welcome to another episode of the No Strings Attached podcast, where we reveal how mastering the smallest details can totally transform your window treatment business. Whether you’re a trade pro, an interior designer, a homeowner, or just love entrepreneurial stories, you’re in the right place.
Key Takeaways
- Every Interaction Matters: In the window fashion/service industry, every client touchpoint should be delivered with care—attention to detail is key from the first call to the finishing touch.
- Consistency Across Teams: All staff must be trained to deliver the same level of excellence. The client sees the whole company through every team member’s actions.
- Follow-up & Field Check-ins: Proactively visiting jobsites, making courtesy calls after installation, and requesting feedback are critical for client satisfaction and business growth.
- Respect and Professionalism in the Home: Little things count—such as calling ahead if running late, keeping the worksite clean, and using shoe covers. Disrespectful or careless behavior ruins trust.
- Real-Life Example: Roger shares a personal story about inconsistent service from an HVAC company, underscoring how great initial performance can be quickly undermined if follow-up is poor or messy.
Why Details Matter
Clients in this field are often purchasing "wants," not "needs," making them extra selective. Providing a flawless, professional, and thoughtful experience ensures repeat business and valuable referrals. Mediocre or inconsistent touchpoints—like tardy or untidy workers—can lose loyalty for good.
🎙️ No Strings Attached - by Roger Magalhães
A bold podcast weaving window wisdom, entrepreneurial grit, and the immigrant hustle—with no strings attached.
🔗 Explore More:
👉 Shades In Place Inc. – Custom Window Treatments: www.shadesinplace.com
👉 Trading Up Consulting – Industry Training & Mentorship: www.tradingupconsulting.com
👉 Podcast Page: www.shadesinplace.com/podcast
👉 We Dress Naked Windows Blog
👉 Blind Audacity Blog
👉 Trading Secrets Blog
📱 Let’s Connect:
📸 Instagram: @shadesinplace
🎥 YouTube: Shades In Place on YouTube
💼 LinkedIn: Roger Magalhães
📘 Facebook: Shades In Place on Facebook
📩 Got questions, feedback, or a story worth sharing? Email me at: roger@shadesinplace.com